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Home Terms & Conditions

Terms & Conditions

Terms & Conditions

Refunds and Returns

1. Refunds Policy: All sales are final, and Tuka Goodies Shop does not offer refunds or returns on any products, including special orders. Exceptions may be made in the case of damaged or defective products, as outlined in the Damaged or Defective Products section below.

2. Damaged or Defective Products: If a product arrives damaged or defective, the Customer must notify Tuka Goodies Shop within 48 hours of receipt. The Customer may be required to provide photographic evidence of the damage or defect. Tuka Goodies Shop will replace the damaged or defective product at no additional cost to the Customer or issue a store credit, at its discretion.

Contact Information

Customers can contact Tuka Goodies Shop via email at toukagoodies@gmail.com for any inquiries, including questions about orders, shipping, or product information.

By placing an order with Tuka Goodies Shop, the Customer acknowledges and agrees to abide by the shipping information and refunds policy outlined .